Question 1

What is BlueberrySwap?

Accepted Answer

BlueberrySwap is a custody-free crypto exchange. We provide the opportunity to convert over 1400+ cryptocurrency assets limitlessly, without having to register, and with no extra or hidden fees.

Question 2

How do we work?

Accepted Answer

BlueberrySwap works with multiple major cryptocurrency exchanges. Once you send the order in, our algorithms find the best deal on the market and make a swap for you.

Question 3

Why should I trust BlueberrySwap?

Accepted Answer

You can rest assured that BlueberrySwap does its best to provide you with seamless transactions supported by a simple and user-friendly interface. No swap can be lost or sent to a wrong wallet. Our exchanges are free from sign-ups, private, and, most importantly, instant. Instant exchanges do not require storing funds on the platform – we do swaps between crypto wallets.

Question 4

Do I need to register?

Accepted Answer

No, you don’t. BlueberrySwap doesn’t require users to sign up to our website.

Question 5

What is the fee?

Accepted Answer

For every exchange, you have to pay the network transaction fee – this payment is needed to push the transaction into the blockchain. Besides, there might be trading fees on the liquidity provider’s side. The fees vary depending on the currencies you have chosen and the amount to swap. BlueberrySwap makes sure to calculate and include all the possible fees into the transaction estimate and present it to our customer before they make an informed decision to exchange their cryptoassets.

Question 6

What is a Transaction Hash/ID? Where can it be found and why do I need it?

Accepted Answer

Hash is a key piece of blockchain technology, a unique string of characters. It is given to every transaction that is verified and added to the blockchain. The hash commonly appears at the top of the page when viewing your transaction through a block explorer website, such as Blockchair, or can be found by copying the URL from that same page. In many cases, a transaction hash is needed to locate your funds.

Question 7

What should I do if I don’t receive the coins?

Accepted Answer

Cases like this are extremely rare. It might happen though, that you have entered incorrect data for your transaction or sent the wrong deposit sum. If you have noticed something like this, please contact our support team at support@blueberryswap.com – we’ll do our best to assist you!

Frequently Asked Questions

General

Transactions

Technical & Security

Payment & Support

Frequently Asked QuestionsFrequently Asked Questions

General

What is BlueberrySwap?

How do we work?

Why should I trust BlueberrySwap?

Do I need to register?

What is a cryptocurrency wallet address?

How do I get a wallet?

Transactions

What is the fee?

What is the minimum exchange amount?

How long does the exchange take?

Why can the received and estimated amounts differ?

Is it possible to send funds from 2 different wallets for one exchange?

Can I cancel my transaction?

Technical & Security

What is a Transaction Hash/ID? Where can it be found and why do I need it?

Do I have to pass KYC?

Payment & Support

What should I do if I don’t receive the coins?

Is there a fee to list a coin?

Frequently Asked Questions